Effective Date: May 27, 2025
Social Source Pro ("we," "our," or "us") is committed to
protecting your privacy. This Privacy Policy explains how we collect, use, disclose,
and safeguard your information when you use our platform, including but not limited to
app.socialsourcepro.com.
1. Information We Collect
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Account Data: Email, name, password (hashed), authentication
tokens.
-
Billing Data: Provided through Stripe for subscriptions and
invoicing.
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Usage Data: Analytics, IP address, browser type, referring URL,
device information.
-
Connected App Data: OAuth tokens and metrics from platforms you
connect (e.g., Shopify, Meta, TikTok, Google, Klaviyo, etc.).
2. How We Use Information
- To operate and maintain your account.
- To process payments and enforce subscriptions.
- To provide analytics, insights, and platform integrations.
- To improve platform performance and security.
3. Third-Party Integrations and Subprocessors
When you connect third-party platforms to Social Source Pro, we may retrieve and
process data from services such as:
- Meta (Facebook, Instagram)
- Google (GA4, Gmail, YouTube, Tag Manager)
- Shopify
- TikTok
- Klaviyo, Mailchimp, and other email providers
- Stripe (for billing)
We only access data with your consent through OAuth or API permissions. You may revoke
access at any time through your account or the provider's dashboard.
Infrastructure and processing are provided by:
-
Google Cloud Platform (including Firestore, BigQuery, Firebase, Secret Manager)
We do not store credentials locally or expose them client-side.
4. Data Retention
We retain data as long as your account is active or as needed to comply with legal
obligations.
5. Security
We implement safeguards including:
- Encryption in transit and at rest
- Role-based access control (RBAC)
- Scoped access via internalUserId
6. Your Rights
You may have the right to access, correct, delete, or restrict the use of your data,
depending on your jurisdiction.
7. Contact
For privacy-related questions, contact us at
support@socialsourcepro.com.